Voicemail Instructions (for using your on-campus telephone in Sparks Hall or Lawson Hall)

TO ACTIVATE VOICE MAIL:

  1. PRESS 1390 (this is the voice mail extension number).
  2. When VOICEMAIL answers, PRESS* plus your EXTENSION NUMBER.
  3. Enter your PASSWORD, which will be your 4-digit phone extension (for the first time).
  4. Press # again to accept your password.

The first time you access the VOICE MAIL system, you will be required to create a PASSWORD (1 to 12 digits), and your DIRECTORY NAME** (first and last name). Please make your PASSWORD private and unique to you or you may find others accessing your voice mail. To create your GREETING, press 4 for personal options, then 1 for your primary greeting.

TO RETRIEVE MESSAGES:

  1. If, when you lift the receiver, you hear a “stutter” tone, this indicates that you have voice mail waiting.
  2. PRESS 1390 (voice mail extension number).
  3. PRESS* plus your EXTENSION NUMBER.
  4. Follow the voice mail instructions.

TO RETRIEVE MESSAGES FROM OFF CAMPUS:

  1. Dial 574-1390.
  2. You will hear the USAO Operator’s recording (“Welcome to USAO...”).
  3. While she is talking, press* plus your EXTENSION NUMBER.
  4. Follow the voice mail instructions.

**Please note that the staff at USAO will not give out your telephone number to others. You must set up your directory name if you wish others to access your phone number.